Selected work
Operational software, AI integrations and enterprise platforms built from architecture to deployment.
TÜV NORD Argentina — Condor System
2023–2025, Enterprise Platform, Laravel, Vue
TÜV NORD operated with manual processes scattered across multiple tools. Commercial proposal generation took days of manual work and there was no centralized visibility of certifications or audits.
The problem
Internal users with very different levels of technical expertise interacting with intelligent automation. The system had to decide when to act on its own and when to request human validation.
What we built
AI generates pre-proposals but always presents them as editable drafts. Assisted flows show what the system did and why, so users can validate with context. Validation rules configured by role, not by generic permission.
Results
80% less administrative load
Teams focused on higher-value work
100% of operations centralized in a single platform
B2B Industrial Support Tickets
November 2025, present, Enterprise Software, Laravel, Vue, AI agents
A B2B startup building support infrastructure for industrial machinery manufacturers wanted to add AI to their ticket platform. They thought they needed a chatbot.
The problem
The real bottleneck wasn't ticket volume. It was what happened inside each ticket: incomplete descriptions, back-and-forth rounds, technicians starting from zero every time. AI couldn't solve this with a single generic system.
What we built
Two separate agent systems with distinct identities, one for the operator under pressure and one for the expert technician, connected by a structured context object. Every suggestion includes an explicit confidence level and source. The system knows when to escalate and transfers full context.
Results
50% reduction in resolution time
75–88% of ticket context pre-filled automatically
The system becomes more accurate with every resolved ticket
Mi Caja — Government Platform
2019–2023, Government Platform, Laravel, Vue
Managing retired personnel processes depended on in-person visits and manual coordination between agencies. Each process required physical travel, paperwork, and phone follow-ups. Information didn't flow between areas and nobody had visibility into the real status of each case.
The problem
Processes dependent on in-person visits, manual coordination between agencies, zero visibility into real status of each case.
What we built
A digital platform that centralizes processes and coordinates approval workflows between agencies, with web portal, mobile app and complete inter-institutional workflow. Government-level security and traceability.
Results
70% reduction in processing times
Elimination of unnecessary in-person visits
100,000+ active users in production
Complete traceability of inter-institutional documentation
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